The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

4.5 (433 reviews)

Kawasan Pariwisata Nusa Dua Lot N2, Bali, Bali, 80363, Indonesia   •   Local Time:     •  Phone: (62)(361)771327  


The Laguna, A Luxury Collection Resort & Spa

Concierge service at The Laguna Bali plays one of the most vital roles and is the signature service of the Luxury Collection brand that will provide you with valuable information before, during or after your stay. They are the most helpful team and always stand ready to assist you in planning your transportation, excursions, dining and spa reservations, or even any other interesting activity that you would like to explore while you are here at the island of Gods.
To learn more about our concierge service, please contact our concierge team who will be delighted to assist you by email or by phone +62 361 300 5565.
Each Luxury Collection Concierge is immersed in local culture and has a personal knowledge of what makes each locale special – they are catalyst, curator and guide. They deliver not only the foundational service but also memorable service that is different and personalized.
Guide – taking the guests beyond the typical and provides access to richer and deeper experience.
Catalyst – creator of sparkling experiences that will last a lifetime.
Curator – each experience we curate for guests is a work of art.
Note from our chief concierge
Hello my name is Dwi Suparta,
I have been part of The Laguna Bali family for over than 15 years and I am a proud Luxury Collection Concierge. Being a native Balinese, my passion is to show each and every guest the island's hidden treasures that not many people might know.
Bali is not just about the pristine beaches and its great landscapes. The rich culture and tradition here will captivate every global explorer. There are plenty of vibrant Balinese ceremonies to attend and admire. Each month, we also celebrate the full moon ceremony in the resort with the Balinese Blessing Ceremony & Dinner.
In my spare time I enjoy spending time with my wife my two daughters exploring the island. We love to cycle in Ubud, overlooking the famous Tegalalang rice field terrace, and watch the rice farmers doing their daily rituals.

Guest Reviews

Hear from our guests about their stay from 433 verified guest reviews

Authentic Reviews

92%of our guests
recommend this hotel


Just retuned from 9 days in Bali at The Laguna. The Staff were amazing and couldn't have been more helpful. We did a private tour around Bali arranged through the hotel which was well priced and exceptional service. The Spa was lovely, great treatments at good prices. The room was clean and comfortable and plenty of eating out options not just in the hotel but the other SPG hotels along the beachfront. Pools & Beach are well maintained and lots of private lagoons to get away from the busier parts. Only problem is the wine is extremely expensive. They have a great list but it's just not worth it when you know how much its marked up and taxed. I know as with many other islands it costs to get the wine to them, but this was ridiculous. Barefoot Merlot for example was 800,000 IDR which is £47.00, I can get that in my local shop for £6.00 so around 100,100 IDR. However everything else was paradise! Will definitely stay again.

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4.5 /5

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